Terms & Conditions

Terms & Conditions

Effective Date: 17th November 2022

Welcome to Tribal Fitness. By accessing or using our website, partnered app, services, personal training, fitness classes, or any equipment provided by Tribal Fitness, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. General Overview

Tribal Fitness provides personal training, fitness classes, and online coaching services. Participation in any service constitutes acceptance of these terms.

2. Health & Medical Disclaimer

All clients must be in good physical condition and capable of participating in exercise. By using our services, you confirm that:

  • You have no medical conditions that prevent you from safely engaging in physical activity.
  • You have received clearance from a healthcare provider if required.
  • You accept full responsibility for your participation and any outcomes associated with training.

Tribal Fitness and Nathaniel Buhagiar are not liable for injuries or health conditions that may arise during or after participation.

3. Coaching Expectations

  • Coaching is a collaborative process designed to help clients achieve their fitness goals.
  • The coach will provide structure, guidance, and accountability but cannot guarantee results.
  • Clients are expected to participate actively, communicate honestly, and remain open to feedback and goal adjustments.

4. Client Responsibilities

Clients are expected to:

  • Arrive on time and prepared for each session
  • Be accountable for their effort, consistency, and behaviour
  • Provide 12 hours’ notice for cancellations or rescheduling
  • Maintain a respectful and positive attitude toward the program and coach

5. Session & Class Policy

  • Personal Training Sessions: Approximately 60 minutes.
  • Fitness Classes: Not longer than 40 minutes.
  • Sessions begin and end at the scheduled time.
  • Clients arriving more than 15 minutes late will be considered a no-show and may be charged accordingly.
  • Missed classes cannot be replaced or added to future weeks.

6. Cancellation & No-Show Policy

  • A minimum of 12 hours’ notice is required for cancelling or rescheduling sessions.
  • Sessions cancelled with less than 12 hours’ notice will be charged in full.
  • Each client is allowed one free short-notice cancellation, provided notice is given before the session starts.
  • No-shows do not qualify for free cancellation.

7. Payment & Membership Terms

  • Personal Training: Must be prepaid one session in advance.
  • Fitness Classes: Require an active, valid membership to attend.
  • All fitness class memberships auto-renew unless cancelled via app, WhatsApp, Messenger, or Stripe.
  • All memberships are non-transferable.

Refund Policy

  • No refunds are issued for failure to cancel before renewal.
  • Refunds may be granted solely at the discretion of Tribal Fitness on an ex gratia basis.
  • Membership starts on the day of purchase, not first class attended.

8. Limitation of Liability

By using our services, you agree to release Tribal Fitness and Nathaniel Buhagiar from any and all claims, liabilities, or damages that may result from participation in exercise or training programs.

9. Media Consent

By participating in any of our services, you consent to being photographed or filmed during training sessions. These materials may be used by Tribal Fitness for marketing purposes without compensation or liability.

10. Intellectual Property

All content provided through Tribal Fitness, including workout plans, materials, and branding, is the intellectual property of Nathaniel Buhagiar. You may not reproduce, share, or resell any materials without written permission.

11. Changes to These Terms

Tribal Fitness reserves the right to modify or update these Terms & Conditions at any time. Continued use of services implies acceptance of the revised terms.

12. Tribal Home Kit – Terms & Conditions (Addendum)

This section applies to all clients receiving the Tribal Home Kit.

12.1 Kit Contents

  • 1 × Gym Duffle Army Bag
  • 1 × Foldable Yoga Mat
  • 1 × Squat Wedge
  • 1 × Set of 2 Push-Up Bars
  • 1 × Set of 4 Resistance Bands
  • 1 × Door Anchor

Total: 6 items

12.2 Deposit

A refundable deposit of €95 is required.

The deposit acts as security and does not limit liability for full replacement value.

12.3 Replacement Value

  • Gym Duffle Bag – €45
  • Foldable Yoga Mat – €30
  • Squat Wedge – €20
  • Push-Up Bars (set) – €20
  • Resistance Bands (set) – €50
  • Door Anchor – €15

Total replacement value: €180

12.4 Replacement Value Definition

Replacement value refers to the current cost of replacing an item at the time of loss, damage, or non-return. Values may change over time and are determined by Tribal Fitness.

12.5 Condition & Inspection

  • Items must be returned clean and usable
  • All returns are subject to inspection
  • Tribal Fitness has sole discretion to determine refund eligibility
  • Refunds may be full, partial, or denied

12.6 Loss, Damage or Non-Return

  • Missing or damaged items are charged at full replacement value
  • Deposit is forfeited if items are not returned
  • Any remaining balance becomes a recoverable debt

12.7 Membership & Returns

  • Kit is linked to a recurring 4-week membership
  • Membership continues until cancelled

Cancellation is only valid when:

  • Membership is cancelled, AND
  • All items are returned within 5 working days

12.8 Return Requirements

  • Items must be returned within 5 working days of cancellation
  • Returns must be made at Tribal Fitness, Mosta
  • Returns must be during official opening hours

12.9 Late or Non-Return

  • Membership may be restarted or continued at discretion of Tribal Fitness
  • Billing may continue until resolution
  • Full replacement charges may apply immediately
  • Outstanding balances are treated as debt
  • Non-return may be referred to authorities where appropriate under Maltese law

12.10 Agreement

By accepting the Tribal Home Kit, the client confirms that they:

  • Accept full responsibility for all items
  • Agree to deposit and replacement value terms
  • Accept inspection and refund conditions
  • Accept 5-day return requirement
  • Acknowledge debt recovery terms if needed
Terms & Conditions | Tribal Fitness

Terms & Conditions

Effective Date: 17 July 2026

Welcome to Tribal Fitness.

These Terms & Conditions govern your use of the Tribal Fitness website, fitness classes, personal training services, online coaching services, Tribal Home, Nutrition+, equipment provided by Tribal Fitness, and any other related products or services.

By purchasing a membership, booking a session, attending a class, accessing our online platforms, receiving equipment, or using any Tribal Fitness service, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions.

1. General Overview

Tribal Fitness provides fitness-related services including small-group training, personal training, online fitness programmes, nutrition education tools, and related products.

Our services are designed to provide coaching, education, accountability, and support. While Tribal Fitness aims to assist clients in achieving their personal goals, results cannot be guaranteed and depend on individual effort, consistency, lifestyle factors, and adherence to recommendations.

2. Health & Medical Disclaimer

Participation in physical activity carries inherent risks. By participating in any Tribal Fitness service, you acknowledge and accept responsibility for your own health and wellbeing.

You confirm that:

  • You are physically capable of participating in exercise activities.
  • You have disclosed any relevant injuries, medical conditions, limitations, or concerns that may affect your ability to exercise safely.
  • You will seek appropriate medical advice where necessary before participating in physical activity.
  • You will immediately inform Tribal Fitness of any condition, injury, pain, or health concern that may affect your participation.

Tribal Fitness and Nathaniel Buhagiar are not responsible for injuries, illnesses, or adverse outcomes resulting from participation where such outcomes arise from factors outside reasonable control or from information not disclosed by the client.

3. Coaching Services

Tribal Fitness coaching is a collaborative process between coach and client. The coach provides guidance, structure, education, and accountability.

  • Clients are responsible for their own effort, consistency, and commitment.
  • Clients agree to communicate honestly regarding progress, difficulties, injuries, and personal circumstances.
  • Tribal Fitness does not guarantee specific weight loss, strength, performance, or body composition outcomes.
  • Exercise programmes may be adjusted based on client needs and progress.

4. Client Responsibilities

Clients agree to:

  • Attend sessions on time and prepared.
  • Follow reasonable instructions provided by the coach.
  • Maintain respectful behaviour towards coaches, staff, and other members.
  • Treat Tribal Fitness equipment and facilities with reasonable care.
  • Provide accurate information when requested.

5. Fitness Class Terms

  • Fitness classes are delivered according to the published schedule.
  • Class duration is generally not longer than 40 minutes.
  • A valid active membership is required to attend classes.
  • Membership places are personal and cannot be transferred.
  • Unused classes do not automatically carry forward into future membership cycles unless approved by Tribal Fitness.

6. Personal Training Sessions

  • Personal training sessions are approximately 60 minutes unless otherwise agreed.
  • Sessions must be paid for in advance.
  • Clients must provide appropriate notice for cancellations or rescheduling.
  • Tribal Fitness reserves the right to charge for sessions cancelled without sufficient notice.

7. Cancellation & No-Show Policy

A minimum of 12 hours' notice is required for cancelling or rescheduling sessions.

  • Sessions cancelled with less than 12 hours' notice may be charged in full.
  • No-shows are charged in full.
  • A goodwill exception may occasionally be provided at the discretion of Tribal Fitness.

8. Payments & Membership Terms

All Tribal Fitness memberships operate on a recurring payment basis unless otherwise stated.

  • Memberships renew automatically every four (4) weeks until cancelled.
  • Clients may cancel future renewals through Stripe, the Tribal Fitness app, WhatsApp, Messenger, or another approved cancellation method.
  • Cancellation prevents future charges only and does not refund payments that have already been processed.
  • Memberships are personal and cannot be transferred, shared, or assigned to another individual.
  • Membership access begins from the date of purchase unless otherwise stated.

8.1 Refund Policy

Except where required by applicable law, payments made to Tribal Fitness are non-refundable.

  • Failure to cancel a membership before renewal does not qualify for a refund.
  • Unused classes, unused membership periods, or missed sessions do not qualify for refunds.
  • Tribal Fitness may, at its discretion, provide an account credit or refund as a gesture of goodwill.

9. Tribal Home Membership

Tribal Home provides access to online training resources, guided workouts, and digital fitness content through partner platforms.

  • Access requires a valid active Tribal Home membership.
  • Membership renews automatically every four (4) weeks until cancelled.
  • Access ends when membership cancellation becomes effective.
  • Clients are responsible for having suitable internet access and compatible devices.
  • Tribal Fitness is not responsible for technical issues, interruptions, or availability problems caused by third-party platforms.

10. Tribal Home Kit Terms & Conditions

This section applies to clients receiving the Tribal Home Kit provided by Tribal Fitness.

10.1 Kit Contents

The Tribal Home Kit may include:

  • 1 × Gym Duffle Army Bag
  • 1 × Foldable Yoga Mat
  • 1 × Squat Wedge
  • 1 × Set of Push-Up Bars
  • 1 × Set of Resistance Bands
  • 1 × Door Anchor

Total: 6 items.

10.2 Deposit Requirement

A refundable deposit of €95 is required before receiving the Tribal Home Kit.

The deposit acts as security against loss, damage, incomplete return, or failure to return equipment.

The deposit does not limit the client's responsibility for the full replacement cost of missing or damaged items.

10.3 Replacement Values

  • Gym Duffle Bag – €45
  • Foldable Yoga Mat – €30
  • Squat Wedge – €20
  • Push-Up Bars – €20
  • Resistance Bands – €50
  • Door Anchor – €15

Total replacement value: €180

10.4 Equipment Condition & Inspection

All returned equipment will be inspected by Tribal Fitness.

  • Items must be returned complete, clean, and in usable condition.
  • Reasonable wear from normal use will be considered.
  • Damage caused by misuse, negligence, or missing items may result in charges.
  • Deposit refunds are processed after inspection has been completed.

10.5 Cancellation & Return Requirements

Cancellation of the Tribal Home Kit membership requires:

  • Cancellation of the recurring membership payment.
  • Return of all equipment within five (5) working days.

Returns must be made at Tribal Fitness, Mosta, during official opening hours unless another arrangement has been approved.

10.6 Loss, Damage & Non-Return

Where equipment is lost, damaged beyond reasonable wear, or not returned, Tribal Fitness reserves the right to:

  • Retain the deposit.
  • Charge replacement costs.
  • Recover any outstanding balance owed.
  • Take appropriate action under applicable Maltese law where necessary.

11. Nutrition+ Terms & Conditions

Nutrition+ provides nutrition education tools, tracking features, recipes, and lifestyle support designed to help clients develop healthier habits.

  • Nutrition+ is not medical advice, dietetic treatment, or a substitute for professional healthcare.
  • Clients with medical conditions, allergies, dietary restrictions, or specific health requirements should seek advice from a qualified healthcare professional.
  • Nutrition information, calorie estimates, and food analysis tools may not always be completely accurate.
  • Clients remain responsible for their own food choices and dietary decisions.
  • Nutrition+ access requires an active membership.

12. Limitation of Liability

To the fullest extent permitted by law, Tribal Fitness and Nathaniel Buhagiar shall not be liable for any injury, loss, damage, expense, or claim arising from participation in fitness activities, use of equipment, online services, or any other Tribal Fitness service, except where such liability cannot be excluded under applicable law.

Clients acknowledge that exercise and physical activity involve inherent risks and voluntarily participate in Tribal Fitness services with this understanding.

13. Media Consent

By participating in Tribal Fitness activities, clients acknowledge that photographs, videos, or other media may occasionally be taken during sessions, classes, or events.

Such media may be used by Tribal Fitness for marketing, promotional, educational, and social media purposes.

Clients who do not wish to appear in photographs or videos may notify Tribal Fitness in advance.

Tribal Fitness will make reasonable efforts to respect such requests.

14. Intellectual Property

All content provided by Tribal Fitness, including but not limited to workout plans, training materials, videos, recipes, branding, logos, designs, educational resources, and digital content, remains the intellectual property of Tribal Fitness and Nathaniel Buhagiar.

Clients may use provided materials for personal use only.

Clients may not reproduce, distribute, share, modify, sell, or commercially use Tribal Fitness content without prior written permission.

15. Third-Party Platforms & Services

Tribal Fitness may use third-party platforms and services to provide certain features, including but not limited to payment processing, mobile applications, fitness tracking, and online coaching tools.

While Tribal Fitness selects reputable providers, it is not responsible for technical failures, outages, changes, or interruptions caused by third-party services.

16. Privacy & Data Protection

Tribal Fitness respects client privacy and processes personal information in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) where applicable.

Personal information may be collected and used for purposes including:

  • Managing memberships and payments.
  • Providing coaching and fitness services.
  • Communicating important service updates.
  • Improving the Tribal Fitness experience.

Further information regarding data processing may be found in the Tribal Fitness Privacy Policy.

17. Force Majeure

Tribal Fitness shall not be responsible for any failure, interruption, or delay in providing services caused by circumstances beyond reasonable control, including but not limited to:

  • Government restrictions.
  • Natural disasters.
  • Power outages.
  • Technical failures.
  • Illness, injury, or circumstances affecting service availability.

Where possible, Tribal Fitness will make reasonable efforts to communicate changes and provide suitable alternatives.

18. Changes To These Terms

Tribal Fitness reserves the right to update or modify these Terms & Conditions at any time.

Clients will be bound by the version of the Terms & Conditions applicable at the time of using Tribal Fitness services.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malta.

Any dispute arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of Malta.

20. Contact Information

If you have any questions regarding these Terms & Conditions, please contact Tribal Fitness.

Tribal Fitness
Nathaniel Buhagiar
Website: www.tribalfitness.mt
Email: info@tribalfitness.mt

By purchasing, accessing, or using any Tribal Fitness service, you confirm that you have read, understood, and accepted these Terms & Conditions.