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Legal
Terms &
Conditions.
Important information about using Tribal Fitness services.
Effective date: 17 July 2026
Welcome to Tribal Fitness. These Terms & Conditions govern your use of Tribal Fitness services, including fitness classes, personal training, online coaching, equipment supplied by Tribal Fitness and any historical or additional service provisions described below.
By purchasing a membership, booking a session, attending a class, accessing member services, receiving equipment or using a Tribal Fitness service, you confirm that you have read, understood and agree to these Terms & Conditions.
1. General overview
Tribal Fitness provides fitness-related services including small-group training, personal training, online fitness programmes and related products.
Our services provide coaching, education, accountability and support. Results cannot be guaranteed and depend on individual effort, consistency, lifestyle factors and adherence to recommendations.
2. Health & medical disclaimer
Participation in physical activity carries inherent risks. By participating in any Tribal Fitness service, you acknowledge and accept responsibility for your own health and wellbeing.
You confirm that:
- You are physically capable of participating in exercise activities.
- You have disclosed any relevant injuries, medical conditions, limitations or concerns that may affect your ability to exercise safely.
- You will seek appropriate medical advice where necessary before participating in physical activity.
- You will immediately inform Tribal Fitness of any condition, injury, pain or health concern that may affect your participation.
Tribal Fitness is not responsible for injuries, illnesses or adverse outcomes resulting from participation where such outcomes arise from factors outside reasonable control or from information not disclosed by the client.
3. Coaching services
Tribal Fitness coaching is a collaborative process between coach and client. The Coach provides guidance, structure, education and accountability.
- Clients are responsible for their own effort, consistency and commitment.
- Clients agree to communicate honestly regarding progress, difficulties, injuries and personal circumstances.
- Tribal Fitness does not guarantee specific weight loss, strength, performance or body-composition outcomes.
- Exercise programmes may be adjusted based on client needs and progress.
4. Client responsibilities
Clients agree to:
- Attend sessions on time and prepared.
- Follow reasonable instructions provided by the Coach.
- Maintain respectful behaviour towards coaches, staff and other members.
- Treat Tribal Fitness equipment and facilities with reasonable care.
- Provide accurate information when requested.
5. Fitness class terms
- Fitness classes are delivered according to the published schedule.
- Class duration is generally not longer than 40 minutes.
- A valid active membership is required to attend classes.
- Membership places are personal and cannot be transferred.
- Unused classes do not automatically carry forward into future membership cycles unless approved by Tribal Fitness.
6. Personal training sessions
- Personal training sessions are approximately 60 minutes unless otherwise agreed.
- Sessions must be paid for in advance.
- Clients must provide appropriate notice for cancellations or rescheduling.
- Tribal Fitness reserves the right to charge for sessions cancelled without sufficient notice.
7. Cancellation & no-show policy
A minimum of 12 hours’ notice is required for cancelling or rescheduling sessions.
- Sessions cancelled with less than 12 hours’ notice may be charged in full.
- No-shows are charged in full.
- A goodwill exception may occasionally be provided at the discretion of Tribal Fitness.
8. Payments & membership terms
All Tribal Fitness memberships operate on a recurring payment basis unless otherwise stated.
- Memberships renew automatically every four weeks until cancelled.
- Clients may cancel future renewals through Member Area or another cancellation method approved by Tribal Fitness.
- Cancellation prevents future charges only and does not refund payments already processed.
- Memberships are personal and cannot be transferred, shared or assigned to another individual.
- Membership access begins from the date of purchase unless otherwise stated.
8.1 Refund policy
Except where required by applicable law, payments made to Tribal Fitness are non-refundable.
- Failure to cancel a membership before renewal does not qualify for a refund.
- Unused classes, unused membership periods or missed sessions do not qualify for refunds.
- Tribal Fitness may, at its discretion, provide an account credit or refund as a gesture of goodwill.
9. Historical Tribal Home membership
This section applies only to clients with an existing or previous Tribal Home arrangement. Tribal Home is not currently shown as a public service.
Where applicable, Tribal Home provided access to structured home-training resources and digital fitness content through Tribal Fitness or selected partner platforms.
- Access required a valid active Tribal Home subscription.
- Access ended when cancellation became effective.
- Clients were responsible for suitable internet access and compatible devices.
- Tribal Fitness is not responsible for technical issues, interruptions or availability problems caused by third-party platforms.
10. Historical Tribal Home Kit terms
This section applies only to clients who received a Tribal Home Kit from Tribal Fitness.
10.1 Kit contents
The kit may include:
- 1 × Gym Duffle Army Bag
- 1 × Foldable Yoga Mat
- 1 × Squat Wedge
- 1 × Set of Push-Up Bars
- 1 × Set of Resistance Bands
- 1 × Door Anchor
Total: 6 items.
10.2 Deposit requirement
A refundable deposit of €95 is required before receiving the kit. The deposit acts as security against loss, damage, incomplete return or failure to return equipment. It does not limit the client’s responsibility for the full replacement cost of missing or damaged items.
10.3 Replacement values
- Gym Duffle Bag – €45
- Foldable Yoga Mat – €30
- Squat Wedge – €20
- Push-Up Bars – €20
- Resistance Bands – €50
- Door Anchor – €15
Total replacement value: €180.
10.4 Equipment condition & inspection
All returned equipment will be inspected by Tribal Fitness.
- Items must be returned complete, clean and in usable condition.
- Reasonable wear from normal use will be considered.
- Damage caused by misuse, negligence or missing items may result in charges.
- Deposit refunds are processed after inspection is completed.
10.5 Cancellation & return requirements
Cancellation of the Tribal Home Kit membership requires cancellation of the recurring membership payment and return of all equipment within five working days.
Returns must be made at Tribal Fitness, Mosta, during official opening hours unless another arrangement has been approved.
10.6 Loss, damage & non-return
Where equipment is lost, damaged beyond reasonable wear or not returned, Tribal Fitness reserves the right to:
- Retain the deposit.
- Charge replacement costs.
- Recover any outstanding balance owed.
- Take appropriate action under applicable Maltese law where necessary.
11. Historical Nutrition+ terms
This section applies only to clients with an existing or previous Nutrition+ arrangement. Nutrition+ is not currently shown as a public service.
- Nutrition+ was not medical advice, dietetic treatment or a substitute for professional healthcare.
- Clients with medical conditions, allergies, dietary restrictions or specific health requirements should seek advice from a qualified healthcare professional.
- Nutrition information, calorie estimates and food-analysis tools may not always be completely accurate.
- Clients remain responsible for their own food choices and dietary decisions.
12. Limitation of liability
To the fullest extent permitted by law, Tribal Fitness shall not be liable for any injury, loss, damage, expense or claim arising from participation in fitness activities, use of equipment, online services or any other Tribal Fitness service, except where such liability cannot be excluded under applicable law.
Clients acknowledge that exercise and physical activity involve inherent risks and voluntarily participate in Tribal Fitness services with this understanding.
13. Media consent
By participating in Tribal Fitness activities, clients acknowledge that photographs, videos or other media may occasionally be taken during sessions, classes or events.
Such media may be used by Tribal Fitness for marketing, promotional, educational and social-media purposes.
Clients who do not wish to appear in photographs or videos may notify Tribal Fitness in advance. Tribal Fitness will make reasonable efforts to respect such requests.
14. Intellectual property
All content provided by Tribal Fitness, including workout plans, training materials, videos, recipes, branding, logos, designs, educational resources and digital content, remains the intellectual property of Tribal Fitness.
Clients may use provided materials for personal use only. Clients may not reproduce, distribute, share, modify, sell or commercially use Tribal Fitness content without prior written permission.
15. Member Area & third-party services
Member Area is the logged-in space used for current membership and class-booking functions. Tribal Fitness may also use third-party services for payment processing, fitness tracking and online coaching tools.
While Tribal Fitness selects reputable providers, it is not responsible for technical failures, outages, changes or interruptions caused by third-party services.
16. Privacy & data protection
Tribal Fitness respects client privacy and processes personal information in accordance with applicable data-protection legislation, including the General Data Protection Regulation where applicable.
Personal information may be collected and used for purposes including:
- Managing memberships and payments.
- Providing coaching and fitness services.
- Communicating important service updates.
- Improving the Tribal Fitness experience.
A separate Tribal Fitness Privacy Policy applies.
17. Force majeure
Tribal Fitness shall not be responsible for any failure, interruption or delay in providing services caused by circumstances beyond reasonable control, including:
- Government restrictions.
- Natural disasters.
- Power outages.
- Technical failures.
- Illness, injury or circumstances affecting service availability.
Where possible, Tribal Fitness will make reasonable efforts to communicate changes and provide suitable alternatives.
18. Changes to these terms
Tribal Fitness reserves the right to update or modify these Terms & Conditions at any time.
Clients will be bound by the version of the Terms & Conditions applicable at the time of using Tribal Fitness services.
19. Governing law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malta.
Any dispute arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of Malta.
20. Contact information
Questions regarding these Terms & Conditions may be sent to:
Tribal Fitness61 Imsiebah Street, Mosta, Malta
info@tribalfitness.mt
By purchasing, accessing or using a Tribal Fitness service, you confirm that you have read, understood and accepted these Terms & Conditions.
